Spokane Hot Spotters
Did you know that 5% of patients account for 25% of all emergency room visits? Many of these individuals have complex medical, behavioral, and/or chemical dependency issues and are transported to the hospital by first responders 30 to 100 times a year. Not only does this cost a lot of money, it can also increase response times and is not an effective way to make these “super-utilizers” healthier.
The Spokane Hot Spotters Communication Action Organization wraps a broad range of services, including civil legal aid, around super-utilizers with the goals of stability, improved health outcomes, and reduced costs to our community. The video below provides more information about the project and our philosophy.
Camden Coalition of Healthcare Providers: the nation’s first “hot spotter” program